Ailo: Reframing Space to Promote Connection and Flexibility within KLM

Mackenzie Orr; Jim Joyce; Suzanne Klooster; Kazuhide Shibata; F. Escobar Vega; Sebastian Langer

Ailo: Reframing Space to Promote Connection and Flexibility within KLM

Mackenzie Orr, Jim Joyce, Suzanne Klooster, Kazuhide Shibata, F. Escobar Vega, Sebastian Langer

Research output: Working paper/preprint › Working paper › Academic

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Abstract

KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real Estate Vision. This addition is a concept for ‘The Winning Way of Working,’ which aims to create a holistic workplace design; one where KLM employees are able to experience flexible and customizable environments, disconnection between colleagues and locations is reduced, and health benefits of vegetation in work environments are promoted.

Original language	English
Place of Publication	Amsterdam
Publisher	MediaLAB Amsterdam
Number of pages	12
Publication status	Published - Jun 2017

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Ailo_ResearchPaper_MediaLABFinal published version, 16.7 MBLicence: CC BY-NC-SA

https://issuu.com/MediaLAB_Amsterdam/docs/ailo_researchpaper_medialabLicence: CC BY-NC-SA

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title = "Ailo: Reframing Space to Promote Connection and Flexibility within KLM",

abstract = "KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real Estate Vision. This addition is a concept for {\textquoteleft}The Winning Way of Working,{\textquoteright} which aims to create a holistic workplace design; one where KLM employees are able to experience flexible and customizable environments, disconnection between colleagues and locations is reduced, and health benefits of vegetation in work environments are promoted. ",

keywords = "Flexible Workspace, New work, Service design, Aviation, Agile work, Ergonomics, Co-creation, High Performance Organization (HPO), Work environment, Wellbeing, Connection, Design, KLM Royal Dutch Airlines, Qualitative research, Design thinking and doing, Prototyping, Interaction design",

author = "Mackenzie Orr and Jim Joyce and Suzanne Klooster and Kazuhide Shibata and {Escobar Vega}, F. and Sebastian Langer",

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language = "English",

publisher = "MediaLAB Amsterdam",

type = "WorkingPaper",

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AU - Orr, Mackenzie

AU - Joyce, Jim

AU - Klooster, Suzanne

AU - Shibata, Kazuhide

AU - Escobar Vega, F.

AU - Langer, Sebastian

PY - 2017/6

Y1 - 2017/6

N2 - KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real Estate Vision. This addition is a concept for ‘The Winning Way of Working,’ which aims to create a holistic workplace design; one where KLM employees are able to experience flexible and customizable environments, disconnection between colleagues and locations is reduced, and health benefits of vegetation in work environments are promoted.

AB - KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real Estate Vision. This addition is a concept for ‘The Winning Way of Working,’ which aims to create a holistic workplace design; one where KLM employees are able to experience flexible and customizable environments, disconnection between colleagues and locations is reduced, and health benefits of vegetation in work environments are promoted.

KW - Flexible Workspace

KW - New work

KW - Service design

KW - Aviation

KW - Agile work

KW - Ergonomics

KW - Co-creation

KW - High Performance Organization (HPO)

KW - Work environment

KW - Wellbeing

KW - Connection

KW - Design

KW - KLM Royal Dutch Airlines

KW - Qualitative research

KW - Design thinking and doing

KW - Prototyping

KW - Interaction design

UR - https://medialabamsterdam.com/blog/project/klm-ailo/

M3 - Working paper

BT - Ailo: Reframing Space to Promote Connection and Flexibility within KLM

PB - MediaLAB Amsterdam

CY - Amsterdam

ER -

Ailo: Reframing Space to Promote Connection and Flexibility within KLM

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