Are All Hands on Deck in the Face of Crisis & Natural Disaster? An Empirical Investigation into Organizational Trust, Strategic Response and Resilience in the U.S. Wine Industry

While scandal can decrease organizational well-being, can coordinated, ethical responses to crises and disasters increase well-being? Healthy well-being develops within ethical culture, which increases employees' commitment to and engagement in the organization, breeding organizational trust (Huhtala 2011). Ethical behavior across an organization is shaped by normative behavior - positive and negative (Schaubroek 2012) - and a common frame of reference, which shapes how decisions are made (Paine 1994). Employees are more likely to take calculated risks and innovative where high levels of organizational trust exist (Hosmer 1995, Zak 2017). When employees know their management trusts them to do the right thing and make good decisions, they are more likely to take the calculated risks that can make the critical difference in the face of crisis and disaster. When all hands truly come on deck, organizations are more likely to weather the storms of crises and disasters.