Building the record keeping system (RKS). Process improvement triggered by management of archival documents

G.J. van Bussel, G.J. van der Pijl, F. Ector, P. Ribbers

    Research output: Contribution to conferencePaperAcademic

    2 Citations (Scopus)
    5 Downloads (Pure)

    Abstract

    The paper results from a research project at Tilburg University in which organization, information and archival studies have been integrated. We argue that the archival studies concept of the record keeping system (RKS) can be used as an instrument for improving the performance of the document flow in a business process, and as a result of the process. Archival documents contain information related to the result of an activity, to the circumstances of their creation and to organization and business processes. The elements of a RKS are context, quality, appraisal, warehousing and logistics. The translation of our conceptual model is the process-specific archival document-file, a meta-file that operates as an engine managing document management. The approach was tested in a case study. It became clear that our approach leads to considerable improvements in the flow of documents and thus in the primary processes supported by these documents.
    Original languageEnglish
    Number of pages10
    DOIs
    Publication statusPublished - 6 Jan 2001
    Event Proceedings of the 34th Annual Hawaii International Conference on System Sciences - Maui, Hawaii
    Duration: 5 Dec 20017 Dec 2001
    Conference number: 34
    https://ieeexplore.ieee.org/document/927175

    Conference

    Conference Proceedings of the 34th Annual Hawaii International Conference on System Sciences
    Abbreviated titleHICSS
    Period5/12/017/12/01
    Internet address

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