Communiceren met huurders met een betalingsachterstand: een onderzoek naar de effecten van versimpeling en framing van de WIK-brief

Translated title of the contribution: Communication with renters with a rent arrear: A study on the effects of simplification and framing of a rent arrear letter

J.G. Goosen, J. van der Laan, S. Telli, A. Vos, R.C. van Geuns

Research output: Book/ReportReportAcademic

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Arts and Humanities