Complexity of socio-technical systems: concept for a uniform metric

Robbert van Aalst; Nektarios Karanikas; Robert Jan de Boer; Alfred Roelen; Steffen Kaspers; Selma Piric

doi:10.5117/ADV2018.1.010.VAN

Complexity of socio-technical systems: concept for a uniform metric

Robbert van Aalst, Nektarios Karanikas, Robert Jan de Boer, Alfred Roelen, Steffen Kaspers, Selma Piric

Aviation Engineering

Research output: Contribution to journal › Article › Academic › peer-review

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Abstract

For five decades complex socio-technical systems have been studied in an attempt to understand and prevent the occurrence of accidents. In this paper, the authors define a concept for a System Complexity metric, comprising the total of all direct interactions between the system elements and the tools the controller has to control the system. Subsequently, the human performance of the operator is taken into account to arrive at the Perceived System Complexity. Finally a hypothesis for a relation between the dynamic actually perceived system complexity, and the occurrence of incidents is postulated, which are still to be proven in practice.

Original language	English
Pages (from-to)	142-153
Journal	AUP Advances
Volume	1
Issue number	1
DOIs	https://doi.org/10.5117/ADV2018.1.010.VAN
Publication status	Published - 1 May 2018
Event	2nd International Cross-industry Safety Conference - CASA Hotel, Amsterdam, Netherlands Duration: 1 Nov 2017 → 3 Nov 2017

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title = "Complexity of socio-technical systems: concept for a uniform metric",

abstract = "For five decades complex socio-technical systems have been studied in an attempt to understand and prevent the occurrence of accidents. In this paper, the authors define a concept for a System Complexity metric, comprising the total of all direct interactions between the system elements and the tools the controller has to control the system. Subsequently, the human performance of the operator is taken into account to arrive at the Perceived System Complexity. Finally a hypothesis for a relation between the dynamic actually perceived system complexity, and the occurrence of incidents is postulated, which are still to be proven in practice. ",

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AU - Roelen, Alfred

AU - Kaspers, Steffen

AU - Piric, Selma

PY - 2018/5/1

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AB - For five decades complex socio-technical systems have been studied in an attempt to understand and prevent the occurrence of accidents. In this paper, the authors define a concept for a System Complexity metric, comprising the total of all direct interactions between the system elements and the tools the controller has to control the system. Subsequently, the human performance of the operator is taken into account to arrive at the Perceived System Complexity. Finally a hypothesis for a relation between the dynamic actually perceived system complexity, and the occurrence of incidents is postulated, which are still to be proven in practice.

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Y2 - 1 November 2017 through 3 November 2017

ER -

Complexity of socio-technical systems: concept for a uniform metric

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