Investigating (inter)organisational data governance design in maintenance networks: developing a research methodology and crafting data collection methods

K. Johannes, J.T. Voordijk, A.M. Adriaanse, G. Aranda-Mena

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With information technologies becoming available on a growing scale, capturing large amounts of building information is becoming cheaper and economically viable. This is creating new challenges for real estate management organisations. Producing digital assets is one thing, managing them and knowing how to use them is another. The information management tasks and responsibilities of real estate management organisations therefore are becoming challenging and complex at the same time. Not in the least by the fact that in many situations, maintenance activities are outsourced to contractors and sub-contractors, creating maintenance networks. While building register information may be produced in the first place to fulfil the building owner’s needs, this research assumes building registers could also contribute to innovation in the greater maintenance network if the right form of data governance can be implemented. This paper, which is part of a larger research project, presents a research approach for investigating such governance designs for building registers. The approach is based on a qualitative research approach because it aims to address the stakeholders interests adequately and produce findings that are meaningful to all stakeholders for improving data governance in professional practice. Within a multiple case study methodology, an embedded case study design is presented that may provide a useful guide for researchers in this field. The proposed methodology will be used to conduct four in depth case studies. The intended outcome of this research is a theoretical framework that integrates data governance design factors with network innovation effects. It can be used to guide the design of (inter)organisational data governance programmes in maintenance networks.
Original languageEnglish
Title of host publicationBook of proceedings
Subtitle of host publication3th Conference of Interdisciplinary Research on Real Estate : 2018 CIRRE Conference, Groningen, September 20-21, 2018
EditorsBojan Grum, Jan Veuger, Darja Kobal Grum, Alenka Temeljotov Salaj
Place of PublicationLjubljana
PublisherInstitute of Real Estate Studies
ISBN (Print)9789082707632
Publication statusPublished - 2018
Event3rd Conference OF Interdisciplinary Research On Real Estate - Groningen, Netherlands
Duration: 20 Sept 201821 Sept 2018


Conference3rd Conference OF Interdisciplinary Research On Real Estate
Abbreviated title2018 CIRRE Conference
Internet address


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