Measuring the clients' maturity in smart maintenance supply networks

Koos Johannes, Johannes Theodorus (Hans) Voordijk, Guillermo Aranda-Mena

Research output: Contribution to conferencePaperAcademic

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This paper aims to develop a tool for measuring the clients’ maturity in smart maintenance supply networks. The assessment tool is developed and validated for corporate facilities management organizations using case studies and expert consultation. Based on application of the assessment tool in five cases, conclusions are presented about the levels of maturity found and the strengths and limitations of the assessment tool itself. Also, implications for further research are proposed.
Original languageEnglish
Publication statusPublished - 2021
EventIPSERA Online Conference 2021: Purchasing Innovation and Crisis Management - On-line
Duration: 29 Mar 20211 Apr 2021
Conference number: ISSN 2772-4379


ConferenceIPSERA Online Conference 2021
Internet address


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