This paper aims to develop a tool for measuring the clients’ maturity in smart maintenance supply networks. The assessment tool is developed and validated for corporate facilities management organizations using case studies and expert consultation. Based on application of the assessment tool in five cases, conclusions are presented about the levels of maturity found and the strengths and limitations of the assessment tool itself. Also, implications for further research are proposed.
|Published - 2021
|IPSERA Online Conference 2021: Purchasing Innovation and Crisis Management - On-line
Duration: 29 Mar 2021 → 1 Apr 2021
Conference number: ISSN 2772-4379
|IPSERA Online Conference 2021
|29/03/21 → 1/04/21