"Never waste a good crisis" - Road construction works as a catalyst for behavioural change in City Logistics (?): Case-study "Pilot slimme horecalogistiek tijdens de afsluiting van de Reguliersdwarsstraat in Amsterdam, Nov 2019 - Mrt 2020"

K-W.J.F. Rademakers, C. Fung, J. Heimissen

Research output: Book/ReportReportProfessional

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Abstract

This research report is a casestudy of horeca logistics in Amsterdam. It shows the complexity, bottlenecks and opportunities in collaboration between market parties and the municipality in improving citylogistics. In March 2020 the Reguliersdwarsstraat in Amsterdam was virtually closed for 8 weeks by construction works in the surrounding streets. This meant the supply of the 30 horeca in would come under pressure. The municipality tried to anticipate these problems and started a project in November 2019 to convince the horeca and their suppliers to adopt an alternative, collaborative sustainable logistics solution. The idea was that the diminished accessibility in combination with stimulating, subsidizing and facilitation of a logistics solution by the municipality would give enough incentives for marketparties to change their behavior: more collaboration and more sustainable city logistics.

If successful, this project could become a blueprint for future similar situations in Amsterdam and other cities.

Unfortunately, the pilot ended already in the second week. The horeca closed because of Corona. Still important lessons where learned, especially that not logistics but stakeholder management is the main challenge in improving citylogistics. Improving citylogistics can be successful when not only suppliers and logistic service providers but also the receiving customers, policy makers and cityplanners are involved. Moreover, it is a very complex problem that is very case specific and cannot be worked out ‘behind a policymaker’s desk’ using general assumptions or solutions.
Translated title of the contribution"Never waste a good crisis" - Road construction works as a catalyst for behavioural change in City Logistics (?)
Original languageDutch
Place of PublicationAmsterdam
PublisherHogeschool van Amsterdam
Commissioning bodyGemeente Amsterdam, Programma Stadslogistiek
Number of pages54
Publication statusPublished - 7 Jul 2020

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