Urban consumption spaces as living labs: A novel hospitality experience measure toward a futureproof equilibrium

Julie Ferguson, Karoline Wiegerink, Stan Majoor

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Abstract

Many cities are facing challenges in finding an equilibrium in the use of urban consumption spaces. Urban consumption spaces comprise different sociospatial relationships, bringing together work, consumption, recreation and habitation in a delimited area within the city. This mixed character is a potential source of creative urban quality, but this quality is not always realized, leading to on the one hand 'overheating' in some urban consumption spaces faced with excessive, imbalanced usage, and on the other ‘undercooling’, with declining visitors and vacant lots. We focus on Amsterdam as our living lab, in our aim to develop a new perspective toward reinstating the sociospatial relationships between local community stakeholders and to restore the equilibrium of Amsterdam city center as an urban consumption space. In doing so, we address the research question How do residents, entrepreneurs and visitors perceive ‘hospitality’ in their lived-in experience of Amsterdam as urban consumption space, and how does this contribute to community connectedness?
Original languageEnglish
Title of host publicationProceedings of the Digital Living Lab Days Conference 2020
Subtitle of host publicationConnecting people and technologies towards a citizen-centered digital future
EditorsDimitri Schuurman
Place of PublicationBrussel
PublisherEuropean Network of Living Labs
Pages226-233
ISBN (Electronic)9789464078923
Publication statusPublished - 2020

Fingerprint Dive into the research topics of 'Urban consumption spaces as living labs: A novel hospitality experience measure toward a futureproof equilibrium'. Together they form a unique fingerprint.

Cite this